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Substitution Policy |
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Substitution Policy
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Substitutions may be necessary to ensure your arrangement
or specialty gift is delivered in a timely manner. The
utmost care and attention is given to your order to ensure
that it is as similar as possible to the requested item.
- In arrangements of assorted flowers, the colors
shown online will be used if at all possible, even
if this means substituting other kinds of flowers
of equal or greater value.
- For one-of-a-kind flower arrangements, such as all
roses or all lilies, we will make every attempt to
match the flower type, but may substitute with another
color.
- If the floral container shown online is not available,
a similar container will be used.
- Fruits, fruit baskets, flower baskets may substitute
with equal or greater value.
Important Note:
- We Delivery Monday to Sunday (7 Days a week). Unfortunately
we cannot guarantee delivery at a specific time of
day.
- We offer Next day delivery. Order to provincial
cities will be shipped next day & it would take
additional 24 hours to arrived. Shipping address far
from the city proper may take additional time.
- Monday delivery to provincial cities mayn't guaranteed
always as some courier mayn't process a gift for certain
destination on SUNDAY.
- For Confirmation please allow 24 hours after the
scheduled delivery date to request delivery confirmation
of your order. For provincial orders, allow up to
72 hours from the time of your request for delivery
information.
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